HELP cannot get alge d-line 6 digit to work with Vola cirrcuit pro

Grettings, would any of you have a solution on to why is my alge display working wierdly with Vola.

Problem is the display is working fine on occasion and sometimes not at all or showing wierd simbols. Im pretty sure the connection is good as it did work well sometimes.

I cannot for the life of me figure out why it is behaving like this. Everything that I see is set up the same, when it worked or when it didnt.

official alge or vola support is useless. As when I asked alge whats the problem they said its volas software, when I ask vola they say its and display problem.

Would anyone happen to know any info on this, how to can I get it to work well always, as now Im just praying that it will work on that day

Video of it working(not) in attachment

Any help would be highly appreciated, either here or I can be contacted on vinko.neruda@gmail.com

Thank you

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8/31/223:30 AM

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mhowardMember

It looks like you did program the line correctly in Vola. I would suggest that you open up the display, unplug and plug in the ribbon cable to each digit.

8/31/2211:29 AM

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matthiasMember

Had a similar phenomenon with a HL980. I was shure that the software was not the one to blame. Turned out that it was a faulty COM-server (RS232-ETH-converter that I use as it is hard to find laptops with those kind of interface) that caused the wrong or missing signs. How is your D-line connected to the PC?

8/31/222:01 PM

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RokaMember

Greetings matthias. Im pretty sure the connection is good as it works good sometimes and sometimes not, if it was a connection issue it wouldnt work at all. attaching the connection. display is set to ES E2 wich is supposed to be the protocoll to work with Vola.

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9/2/225:45 AM

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matthiasMember

OK, I got you. Nothing suspicious and apparently no "electronics" in between the 2 devices. As I have little experience with ALGE, is there a software tool available that shows what the driving software actually sends out? My bets are actually on the display side to be the problem. I would try with another PC (I know, RS232 interfaces are hard to find these days) if it has the same effect on the display.

Cheers

9/5/2212:25 PM

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