We spent way to much time going round and round with USB to serial adapters. The cheap ones seem to be made by a company called ATEN in Taiwan and marketed by others. The ATEN website does have drivers for XP and W2k (and other flavors of windows) www.aten.com
Try reinstalling the drivers from device manager first. If that doesn't work you will have to uninstall everything related to the adapter and try again.
I ended up using the alternate" Aten to serial " option instead of the driver windows found on the wizard search.
I really don't like USB adapters. I have found PC cards work better. To each his own.
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