Split Second's Basic Principles of Serial Ports:
1. If the Device Manager doesn't see your Serial Port then the Software WILL NOT see the Serial Port.
To help with this I'm adding a button in the software to bring up the Device Manager (since it's hard to find for many). It's on the 'Setup and Test' screen and is included in the new Club Software released 1/1/05, and will be on any new version of USSA and Nastar. In Device Manager look at the option listed as "Ports (COM & LPT)" under this listing the (COMx) in brackets refers to Serial Port x.
2. Solve communication problems in the "Setup and Test" screen of the Software. If you don't get inputs here you WILL NOT get inputs in the timing screens.
3. If you have a hard wired port on your computer this is the most likely one to work. If something works on that but not your PC Card adpater or USB adapter then something is not right with the adapter. (and I don't know how they all work so I can't tell you how to fix it)
4. You DON'T need to set the baud rate etc. of the port through Windows. The Software takes care of setting the protocol.
5. If you add/remove or change a serial port while the software is running the software won't see the change until it's restarted.
6. You may see a listing for Serial Port 3 on your drop downs in the software that is incorrect. This is a remnant of the DOS days that sneaks through, where ports 1 and 3 shared the same interrupt. If you don't see 3 in Device Manager but you do in the Software, ignore it, it won't work.
7. If you see data under the "view raw data" section of the "Setup and Test" screen but nothing on the input section on the left then either the timer isn't set up correctly, or you picked the wrong timer type.
Remember, solve these puzzles one small step at a time.
Hope this helps....
--
Geoff Elder
http://www.SplitSecond.com
http://www.SplitSecondRealTime.com
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