Firmware upgrade problems

As far as I know this is not a fatal error that would require an overseas trip for your Timy. This has happened occasionnally to me while upgrading the firmware, I suspect the cause is some sort of file corruption during the download process. If you re do the download of the files (Timy and Autorun) and only turn on the TIMY when prompted by Autorun it should work.

If it does not work try different variations such as updating directly on the Alge site instead of dowloading the files the first. Sometimes I had to turn the Timy on and off a few times before Autorun recognised it.

And once I had to go to a different laptop to get it completed, never figured out why but it worked. If all else fails send it back to your supplier.

An interesting situation as the TIMY in question is of one of the later production runs. Normally this type of hiccup occured in the units made in 2001-02. We are sending John another one in the meantime. All of Marc's comments are valid and we will try most of them before sending it back.

The unit has once again had problems with a firmware upgrade. With a serial connection and using the autorun program the flash was erased and then autorun asked me to turn timy off and on. I did this not less than about 20 times but this did not get autorun to move to the next step and install the new file. I tried exiting the program, restarting but could not get the autorun to see the timy. I then tried the USB update option and got it to work!! If you are having trouble with your firmware upgrade give the USB upgrade program a try. Worked for me.