unable to connect??

I need some help. When we run a race using FIS software after registering our race on live timing we will check and our race will not be "live"? Sometimes we we click the button upload competitors (I think thats what is says) and there is a message on the screen that says "unable to connect". So at the last race we tried to disable and enable our local area connection and that would work for a little while then unable to connect so we would disable and re enable and it would work for a little while.

Any thoughts???
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