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alge S4 port issues

I have a couple of alge S4's that both have the same issue. In program 3, the only one usable for FIS TOD, both timers have the same nonfunctional ports. On both the 0,c1,c3 and c4 ports can receive impulses, all others are not functional. Is this inherent in the program, is it just a coincidence that the exact same ones do NOT work on separate timers, or have the timing demons possessed my equipment.? Just had the 2 clocks recalibrated only about a year ago.
thanks
josh
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