Identilynx camera not working

davidsonfmMember

I am new to this forum and new to photo finish equipment here in Scotland.

I have been thrown in at the deep end when our long term Photo finish guy moved out of the area and I have been left to figure it out.

In the box of equipment we have a small grey identilynx camera that doesn't seem to be working.

When I first hooked it up the Finishlynx software found the camera and it was listed in the cameras found. However there was no picture at all. Being a bit inquisitive I popped the back off the camera and found, what I thought was reset button. I tried the 'reset' button now the Finishlynx software won't recognize/find the camera at all.

I am guessing I shouldn't have pressed the button! Is there a set up procedure of software for the camera so I can try and bring it back to life?

5/14/172:07 PM

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patmacdonaldMember

I fear you may have rebooted the camera back to stock. The cameras, the way I've understood it, are IQeye cameras with customized firmware.

You might need to send it back in to Lynx.

Any chance you'll be in Germany in early August? I can provide some tuition! (free too)

5/14/178:51 PM

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davidsonfmMember

Thanks for the reply Pat. Your reply was what I had feared. I had already contacted the FinishLynx agent in the UK and their initial 'help' was to give me the details of the newest versions of the camera. They did say I could send them the camera and they would check it out. The cynical Scotsman in me suspects that would be followed up with another quote for a new camera.

I was hoping I could look at reconfiguring the camera myself to try an bring it back to life and save me £2500.

The closest to Germany I might get this year is Denmark for the European Masters Championships.

5/15/173:25 AM

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patmacdonaldMember

Bummer.

From someone with a lot of Scottish blood to another, you'll like the new cams. I have the one you have, barely use it. I have the upgraded one from the same time frame, and it's starting to struggle, and getting it dialed in is really tough.

I saw a new one in action two weeks ago, it's pretty sweet. It also (apparently) has microfocus, which would be amazingly helpful.

I'm not quite ready to upgrade, I kind of want to wait until the next version... But, it's a pretty sweet device. (I only want to spend money when I know it will be an upgrade.

5/15/179:47 AM

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fieldeventsMember

If the ID camera is no longer being seen by the software instead of the British Isles contact FinishLynx in the USA. If the camera is repairable it will be sent to them anyways. There are many people who like the old cameras over the newer ones. Repair and shipping should be much less than the amount quoted so far here.

5/15/173:06 PM

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davidsonfmMember

I have downloaded the IQFinder software and hooked everything up. The camera has a flashing green light on the back (not sure what that means). However the IQFinder software doesn't pick up the camera if I press the Scan button. I think it looks like I might have to box this up and ship back to the UK agent.

5/16/177:42 AM

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fkpMember

I have brought cameras back using the IQfinder software.

Sounds like you may need to send it in.

I don't know if it is easier to just to send it to Lynx direct. Small item that can be sent by small postal package.

Glad to help out if we can.

5/19/172:37 PM

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